I wish a very happy new year to everyone reading this blog entry. And especially to our clients to whom I give my most heartfelt thanks for continuing to place their trust in us.
The start of 2017 is an excellent time to reflect upon the past few years and set a clear direction forward. But first, we must reflect deeply on who we are as an organization, what got us here, and why we’re doing what we’re doing. The work we do at UNIXy is central to individuals, organizations, upstarts, and businesses needing to manage the increasingly complex world that is online presence. Simply put, we help people.
This reductionist thinking is important in that it externalizes itself in ways and actions that permeate our culture. Our culture lives on helping our clients meet their online needs. This is often embodied in our slogan that is Truly Fully Managed Servers. But as we zoom into our culture and out to what we actually do, we must be very specific about what is it that we do or don’t do for our clients. The minute we begin to outline the dos and donts, we’ve already failed them. And this is where reductionist stance of helping people collapses.
In light of a fluid and changing online world where multiple services are needed to bring an online presence to life, I’ve sat down to refocus our mission in a crystal-clear and all-encompassing way. The tenets of our managed services are enumerated in the above illustration so as to leave not an iota of doubt as to what you should expect from us.
The four tenets are: support, security, performance, and outreach. Outreach fills the gaping void that glues everything together so our clients succeed online. Outreach is the part where UNIXy goes above and beyond to meet the clients’ needs whether the totality of their services reside with us or partially elsewhere in the cloud.
I’m looking forward to the coming months as we execute on this mission.